In September 1996, Chief Bob Burgreen created the community service officer position, commonly called CSO, to help reduce the patrol officers' call load and allow them to concentrate their efforts on specific problems in the community.
As part of the department-wide shift to problem-oriented policing, patrol officers use the time freed up by CSOs taking some of the call load to implement the SARA model for solving problems. SARA, which stands for Scanning, Analysis, Response and Assessment, is becoming the standard for problem identification and problem response in the law enforcement community.
Our two CSOs generally handle low priority, non-emergency property crime calls. They also take runaway reports, pick up found property, register bicycles and help patrol officers as needed. Their duties also include handling hit-and-run reports without suspects, forgeries, abandoned vehicles, parking complaints, and burglaries.
216 30th Avenue, Suite C
Longview, WA 98632
For an emergency dial 911